We at Marie-Hélène Mayer (“we” , “us” or “our”) are committed to maintaining the accuracy, security, and privacy of your personal information.
What Is Personal Information
Under Canadian privacy laws, “personal information” means information about an identifiable individual, like your name, physical and email address and telephone number. However, this does not include the name, title, business address or telephone number of an employee of an organization, when used for business communications.
What We Collect
To provide you with legal and marketing updates (“Marketing”), we must collect and retain your name and email address. If you are a client, then to provide you with our legal services (“Legal Services”), we must also collect and retain your telephone number, home address and occupation.
We collect this information online through a webform found on our Website, through our email sign-up list, over the phone, and in person through our intake form.
How We Use
If you are a visitor to our Website, or signing up for our Marketing, we collect and use your personal information to provide you with information about our firm and its services. If you are a client, we collect and use your personal information to provide you with Marketing, our Legal Services, and to process payments.
We may disclose your personal information to our Third-Party Service Providers to assist us in providing our Marketing and Legal Services, to process your payments, to provide us with marketing services, and to provide IT support services.
Apart from our Third-Party Service Providers, we will not disclose your personal information to a third party, unless:
- you have explicitly consented to the disclosure,
- it is required to provide our Marketing or Legal Services to you, or
- it is required by law.
We will not disclose your personal information to any third party to let them market to you. Where we are permitted to disclose your personal information to third parties, we will ensure that they protect your personal information and use it only for the purposes we specify.
To improve our services and better understand our clientele, we may from time-to-time anonymize your personal information and use if for internal statistical and analytical purposes.
How We Store
We store your personal information on our local servers and on our cloud-storage system. Only our employees or contractors will have access to our local and cloud-based servers. These servers use software designed to prevent unauthorized access or improper use – however, no storage is 100% secure so we cannot guarantee that there will never be any unauthorized access. We may also store documents containing personal information in physical format at our place of business in a locked filing cabinet.
Third Party Links
Our Website may have links to third party sites. We do not have any control over those sites and they are governed by their own privacy policies, not ours.
Changes to the Policy
In the event that any change affects the purpose or the way we collect, use, or disclose your personal information, we will obtain any additional consent required from you under applicable privacy laws.
- By email: firstname.lastname@example.org
- By phone: 416.549.1686
- By mail: 2300 Yonge Street, Suite 1600, Toronto, Ontario M4P 1E4